Privacy Policy

1. Who we are and what this policy covers

Connect I.T E.E ("Connect I.T E.E", "we", "us", or "our") is the developer and publisher of Hippocratic Chaos and the data controller for the information we decide to process within it. We are based in Xanthi, 67100, Greece. This policy applies to Hippocratic Chaos, its online multiplayer features, and this privacy-policy page.

This site, hippocraticchaos.com, is owned and operated by Connect I.T E.E, which also operates its corporate site connectit.gr. A request sent to our hippocraticchaos.com contact address reaches the same controller.

This policy describes only our own processing. It does not describe, and we make no statement about, how any store, platform, account provider, or other third party handles information that you provide to them directly. Those parties publish their own privacy policies, and we encourage you to read the policy of any service you use alongside Hippocratic Chaos.

2. Information involved when you use Hippocratic Chaos

Sign-in and online identifiers

When online play is enabled, Hippocratic Chaos receives only the identifiers and basic profile information it needs to authenticate you and place you in a multiplayer session: an account identifier, a product user identifier, your public display name, and your authentication and session status. We do not ask for, receive, or store your account password or any payment-card information.

The Epic Account sign-in also grants read-only access to your Epic friends list. The current game does not publish, profile, or persist that list; the EOS integration reads account and display-name information as part of its authenticated social context. If friend invitations are added later, this policy will be updated before that use is released.

Multiplayer and session information

To create, find, join, secure, and operate cooperative sessions, the game processes:

• public session name, availability, player count, capacity, compatibility version, and lock status;
• EOS session and connection identifiers;
• your public display name and in-game role as visible to other session participants;
• gameplay actions and synchronized hospital state required to run the multiplayer match.

If a host uses an optional session password, the plaintext password is not shown in the public session listing. It is processed transiently to prepare a validation value for the host and is not used for advertising or profiling.

Voice chat

Hippocratic Chaos includes proximity voice chat so that players in the same session can talk to each other. When you transmit, your microphone audio is captured, encoded, and carried to the other participants of your session through our online service provider, and played back live on their computers at the position of your character. Other players can also see an on-screen indicator while you are talking.

Voice chat is live only. We do not record, store, transcribe, or listen to voice audio, and we keep no copy of it after it has been played back. Voice is enabled by default in push-to-talk mode, so your microphone opens only while you hold the talk key; you can switch to an open microphone, or turn voice chat off entirely, in the game's settings. A noise gate discards audio below a level you control, so that quiet background sound is never transmitted. Other players may record their own gameplay, including your voice, using software we do not control.

Local settings and progression

Hippocratic Chaos may store settings and game progress locally on the relevant computer, including input preferences, voice-chat preferences such as the selected microphone and talk mode, hospital progression, inventory, equipment placement, and shift results. The session host may synchronize gameplay state with connected players. Connect I.T E.E currently does not operate a separate cloud database for this progression.

Support communications

If you contact us, we process the contact details, message, and any diagnostic information you choose to provide so that we can respond and investigate the issue.

This website

This static page does not set cookies and contains no advertising or analytics code. The hosting provider may maintain standard security and access logs, such as IP address, request time, and browser information, under its own operational and legal obligations.

3. Why we process information

We process the limited information described above to:

• authenticate players, establish the EOS social context, and provide the online cooperative game;
• create, discover, join, protect, and maintain multiplayer sessions;
• carry live voice chat between the participants of a session;
• synchronize gameplay and preserve locally stored game progress;
• prevent misuse, diagnose failures, and maintain the security and integrity of the game;
• respond to support requests and comply with applicable law.

For users in the European Economic Area, our legal bases are performance of the service requested by you (Article 6(1)(b) GDPR), our legitimate interests in operating and securing Hippocratic Chaos (Article 6(1)(f)), and compliance with legal obligations where applicable (Article 6(1)(c)).

4. When information is shared

Information is disclosed only as needed for the purposes above:

• Our online service provider: we use Epic Online Services (EOS) to authenticate players, allocate product user identifiers, run session discovery, carry peer-to-peer relay traffic, and carry voice chat audio between session participants. We send it only what those functions require;
• Session participants: other players can see information required for cooperative play, including your public display name, role, actions, and shared match state, and can hear your voice while you transmit;
• Hosting and technical providers: only where needed to operate this website or provide support, subject to appropriate obligations;
• Authorities or professional advisers: where required by law or reasonably necessary to protect rights, users, and the security of the service.

We do not sell personal information and do not share it for targeted advertising.

5. Retention and international processing

Temporary session information is retained only for as long as needed to run or secure the relevant session. Voice chat audio exists only in transit and in the short playback buffer on the receiving computer, and is not retained by us. Local settings and progression remain on the applicable computer until they are deleted, overwritten, or the game data is removed. Support correspondence is retained only as long as needed to resolve the request, maintain necessary records, or meet legal obligations.

We do not retain a separate copy of the sign-in and session identifiers described above beyond what the running session needs. Where the technical providers we engage process information outside Greece or the European Economic Area on our behalf, we rely on the transfer safeguards required by applicable data-protection law. Information you provide directly to a third party is retained by that party under its own terms, which we do not control.

6. Your choices and rights

Depending on applicable law, including the GDPR, you may have rights to request access, correction, deletion, restriction, portability, or objection concerning your personal data. Where processing is based on consent, you may withdraw that consent without affecting earlier lawful processing.

To exercise these rights over information we control, contact us using the address below. If your request concerns an account or data held by another company, please direct it to that company. You may also lodge a complaint with the Hellenic Data Protection Authority or the supervisory authority in your country of residence.

7. Younger players

Hippocratic Chaos is not directed to children, and we do not knowingly collect personal data from children. The game creates no account of its own: it relies on the sign-in you already hold, and the age requirements and any parental-consent mechanism of that account provider apply in addition to this policy. If you are a parent or guardian and believe a child has provided personal data that we control, contact us at the address below and we will delete it.

8. Security

We use reasonable technical and organizational measures designed to protect information handled by Hippocratic Chaos. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed. Please keep your own account credentials safe, do not reuse or share session passwords, and remember that anything you say over voice chat is heard by the other players in your session.

9. Changes to this policy

We may update this policy when Hippocratic Chaos's features, providers, or legal obligations change. The effective date at the top of the page will be updated. Material changes will be presented through an appropriate notice where required.

10. Contact

Contact Connect I.T E.E for privacy questions or requests concerning Hippocratic Chaos.